Response to CQC Report

To Our Valued Clients

We sincerely apologise for any concern or distress caused by the CQC report published on 20th December 2024. We are deeply sorry for falling short of the standards you expect and deserve.
 
Please be assured that we have taken immediate action to address every issue raised and are fully committed to rebuilding your trust. The safety and wellbeing of our patients remain our highest priorities, and we are implementing necessary improvements to ensure this never happens again.
 

Thank you for your understanding as we work tirelessly to restore your confidence in our care.

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